Thank you for speaking with me today. This message is a follow up to our conversation.
I apologize for any inconvenience you may have experienced and as per our conversation I truly appreciate the time you took to provide your feedback and point of view.
Over the last month, Network Solutions received a number of complaints regarding the website FITNATHEMOVIE.COM. At the same time, our hosting customer for this site also made several public comments regarding their plans for the use of this site. In response to the complaints and the customer’s public comments, Network Solutions has made repeated requests to discuss the matter with our customer. We are still waiting to hear from our customer. In the interim, we have temporarily suspended the site.
During this suspension, the customer has full access to the site. If the customer provides Network Solutions with the content and it is determined that the content does not violate the Acceptable Use Policy, then the customer will be permitted to post the content. However, if it does violate our policy, then the customer is free to post the content using another number of other avenues, but not with Network Solutions.
Network Solutions does not proactively police the content of our customers’ sites. If a complaint is received, however, we do conduct a review to determine whether the site’s content violates our company’s Acceptable Use Policy.
If you have any questions regarding this matter, I can be reached at 570-708-8700 ext 9125. Our office hours are Monday through Friday 9 AM - 6 PM Eastern Time.
For all other inquiries, as a Network Solutions Customer, you are entitled to unlimited access, day or night, to technically skilled Customer Service representatives who are dedicated to delivering any level of support you may need. To reach us, call 1-888-642-9675. If you are calling from outside the U.S. or Canada, please call 1-570-708-8788. Or, email us at email@example.com.
O: 570-708-8700 ext 9125 | F: 570-708-3077
firstname.lastname@example.org | www.networksolutions.com
This was my response
Network Solutions does not proactively police the content of our customers' sites. If a complaint is received, however, we do conduct a review to determine whether the site's content violates our company's Acceptable Use Policy.
But you are pro actively censoring a site, a site that has no content. It has a parking page, nothing more. Are your clients not allowed to advertise their own websites, if they are hosted with Network Solutions, I don't remember reading about that in your AUP.
Do you pre-screen the contents of the numerous Islamic hate sites that you host. Do you pre-screen the vile disgusting beheading videos, killing of U.S. soldiers videos? This censorship is a cowardly, Politically Correct act to appease a few radical muslims. As Americans, you should be ashamed of yourselves. You are betraying the very values that allowed you to become a successful AMERICAN Corporation.
You will never receive any of my personal business again!